AGL 189: AI and the Feeling Economy with Ming-Hui Huang, PhD

About Ming-Hui Huang, PhD

The Feeling EconomyDistinguished Research Fellow at the Center for Excellence in Service at the Robert H. Smith School of Business, University of Maryland, and Distinguished Professor, Department of Information Management, College of Management, National Taiwan University. A leading researcher and frequent contributor to both academic and managerial journals in AI and service, she is also Editor-in-Chief Elect of the Journal of Service Research (JSR). Learn more about their new book, The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy (Springer International Publishing; January 2021), at

Today We Talked About

  • AI
  • Economy
  • Mechanical AI, Technical AI, Feeling AI
  • Covid
  • Feeling
  • Empathy
  • Self-learning
  • Fear
  • Autonomous AI
  • And a lot more!

Connect With Ming-Hui Huang

I hope you enjoyed this show, please head over to iTunes and subscribe and leave me a rating and review, even one sentence will help spread the word.  Thanks again!

Private Internet Access

private internet access

I’ve been a customer of Private Internet Access for over 3 years now and I love this service.  I was at a security conference a few years ago and I connected to the hotel wifi.  Immediately my endpoint protection software began to alert me of hacking attempts.  I launched my VPN from Private Internet Access and all of the attempts were stopped. My data and internet connection was secure.  Another great use of the VPN service is connect from different geo locations, which is very helpful when testing DNS and CDN caching. To get a your VPN account starting at $3.33 per month, please visit