AGL 189: AI and the Feeling Economy with Ming-Hui Huang, PhD

About Ming-Hui Huang, PhD

The Feeling EconomyDistinguished Research Fellow at the Center for Excellence in Service at the Robert H. Smith School of Business, University of Maryland, and Distinguished Professor, Department of Information Management, College of Management, National Taiwan University. A leading researcher and frequent contributor to both academic and managerial journals in AI and service, she is also Editor-in-Chief Elect of the Journal of Service Research (JSR). Learn more about their new book, The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy (Springer International Publishing; January 2021), at https://www.amazon.com/Feeling-Economy-Artificial-Intelligence-Creating/dp/3030529762.

Today We Talked About

  • AI
  • Economy
  • Mechanical AI, Technical AI, Feeling AI
  • Covid
  • Feeling
  • Empathy
  • Self-learning
  • Fear
  • Autonomous AI
  • And a lot more!

Connect With Ming-Hui Huang


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January 25, 2021
Ming-Hui Huang, PhD

AGL 189: AI and the Feeling Economy with Ming-Hui Huang, PhD

About Ming-Hui Huang, PhD Distinguished Research Fellow at the Center for Excellence in Service at the Robert H. Smith School of Business, University of Maryland, and Distinguished Professor, Department of Information Management, College of Management, National Taiwan University. A leading researcher and frequent contributor to both academic and managerial journals in AI and service, she is also Editor-in-Chief Elect of the Journal of Service Research (JSR). Learn more about their new book, The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy (Springer International Publishing; January 2021), at https://www.amazon.com/Feeling-Economy-Artificial-Intelligence-Creating/dp/3030529762. Today We Talked About AI Economy Mechanical AI, Technical AI, Feeling AI Covid Feeling Empathy Self-learning […]
January 11, 2021
Jonathan Kazarian

AGL 188: Virtual Events with Jonathan Kazarian

About Jonathan Jon Kazarian is the founder and CEO of Accelevents, a one stop shop for event organizers who want to create a unique and engaging virtual experience for their audience. In the current environment, many companies are choosing to transition their live events to a virtual format and Jon is the expert when it comes to helping companies making this process as seamless as possible. Today We Talked About Jon’s background Pivoting a business Why attend virtual events What’s the tech behind it all Connect With Jonathan Twitter LinkedIn Website I hope you enjoyed this show, please head over […]
December 18, 2020
Brett Putter

AGL 187: Own Your Culture with Brett Putter

About Brett Bretton (Brett) Putter is an expert in company culture development who is consulted by companies and leaders worldwide to help design, develop and build high-performing cultures. He is the CEO of CultureGene, a culture leadership software and services platform. Prior to founding CultureGene Brett spent 16 years as the Managing Partner of a leading executive search firm based in London working with startups and high-growth companies in the UK, Europe and USA. In 2018 he published his first book, Culture Decks Decoded and his second book Own Your Culture: How to Define, Embed and Manage your Company Culture […]
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AGL 186: Critical Moments with Bill Coletti

About Bill Bill is an experienced C-suite, global crisis and reputation management strategist and author of Critical Moments: The New Mindset of Reputation Management. Rich cross industry expertise, advising companies such as: Target Corporation, Xerox, Home Depot, AT&T, American Airlines, and the Nuclear Energy Institute. Persuasive evangelist focused on expanding corporations’ license to operate through thoughtful insights and expertise. Passionate trainer, coach and team builder. – Created reputation management strategies and recovery plans for over 20 global corporations – Expert media relations strategist and creative third party liaison and executive coach – Skilled in risk triage and identifying corporate versus […]
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AGL 185: Average Joe with Shawn Livermore

About Shawn Shawn Livermore is a tech startup founder, entrepreneur, and technology consultant for over 20 years. He’s written books on software development and writes software in at least ten different programming languages. After raising investment capital for his startups six times, Shawn began to look beyond the code to see the bigger picture— systems, patterns, and mental models that most deserve our attention. Instead of hype and hustle, Shawn focuses on tangible, factual, and replicable bits and bytes that most people wouldn’t see or pay attention to. From small fragments, Shawn assembles larger stories, and helps people think, speak, […]
November 30, 2020
didier cossin

AGL 184: High Preforming Boards with Didier Cossin

About Didier Didier Cossin is the founder and director of the IMD Global Board Center, the originator of the Four Pillars of Board Effectiveness methodology and an advocate of Stewardship. He is the author and co-author of books such as Inspiring Stewardship, book chapters (such as Governance Risk: A Guide for Investors) and many articles in the fields of governance, investments, risks and stewardship, several of which have obtained citations of excellence or other awards. He works with owners, boards and senior leaders to provide the latest thinking on best-in-class governance, board effectiveness, the governance and selection of investments, board […]