AGL 231: Emotional Intelligence with Robin Hills

About Robin

Robin is based in the UK in the Greater Manchester area and is Director of Ei4Change.  With over 35 years’ successful commercial and leadership experience, he has worked in a variety of sales and marketing management roles with a wide variety of companies from small start-ups to large multinationals.  These include the NHS, major pharmaceutical companies, biotechnology companies, universities, charities, finance and recruitment organisations.

Robin has the British Psychological Society Test User Occupational Ability (Level A) and Occupational Personality (Level B) certificates in psychometric testing.  He is qualified to use trait-based assessments (NEO and Trait Emotional Intelligence Questionnaire), type-based assessments (Myers Briggs Type Indicator Practitioner (Step I and II)) and behavioural-based assessments (Advanced DISC) and the EQ-i 2.0 assessment.  He uses all these with pragmatic business-focused applications.  His special interest lies in emotional intelligence and, in particular, linking together the outputs from assessments to give real practical relevance to improve effectiveness and productivity.

Robin co-developed the coaching toolbox “Images of Resilience” to broaden the understanding of resilience at the personal, team and organisational level.  He often presents on this topic at international conferences.

Robin is the author of two books in the Authority Guide Series – The Authority Guide to Emotional Resilience in Business and The Authority Guide to Behaviour in Business available from Amazon and all good bookshops.

Today we Talked about

  • Robin’s history
  • EI – Being Smart with your Feelings
  • Leadership
  • Learning your Emotions
  • You don’t want your team to be happy.  :)
  • ask questions
  • communicate
  • Leaders are in charge of the emotional state of their team
  • Talk about it…
  • Be vulnerable
  • Anxiety
  • Myth – there are Positive and Negative emotions
  • Constructive or destructive emotions
  • Frustration
  • Anger
  • Passive Agression

Connect with Robin

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