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October 30, 2026

AGL 493: Building or Diminishing with Doug Crandall

Building or DiminishingAbout Doug

Doug Crandall is a West Point graduate, author, and the Head of Teaching at The Referent Group. With nearly three decades of leadership experience—ranging from serving on the faculty at West Point to leading high-potential executive programs at Walmart—Doug has taught thousands of leaders how to build high-performing, resilient teams. He holds an MBA from Stanford and an M.Ed. from the University of Washington, and has written case studies for both Stanford and Harvard Business School. Doug is the co-author of Leadership Lessons from West Point, Permission to Speak Freely, and Hope Unseen, as well as his newest book, Building or Diminishing.

Today We Talked About

  • West point
  • Building or Diminishing
  • Leadership
  • Getting Stuck in the mud
  • Teaching
  • Sharing Mistakes
  • Failure is Fertilizer
  • Willing to be disliked
  • Atomic Habits
  • Distraction
  • Listening
  • How we think…

Connect with Doug


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